Privacy

Privacy Policy

Effective Date: September 1, 2025

Jubilee Fragrances (“we,” “our,” or “us”) is committed to protecting your privacy and personal information in accordance with South African data protection laws, including POPIA. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, engage with our offerings, or join our fragrance community.

1. Information We Collect

Personal Information
We may collect the following when you sign up, subscribe, or interact with us:

• Full name

• Email address

• Phone number

• Mailing address

• Payment and transaction details (via secure third-party processing)

Non-Personal / Technical Information
We may also gather:

• IP address

• Device/browser type

• Pages visited and time spent

• Engagement metrics (via cookies and analytics tools)

2. Purpose of Data Collection

We process your data to:

• Fulfill orders and manage fragrance subscriptions

• Send updates, newsletters, and promotional content (with your consent)

• Provide customer support and respond to inquiries

• Improve our website and offerings

• Comply with legal and financial obligations (e.g., record-keeping for tax or auditing purposes) 

3. Legal Basis & Consent

We collect and process your personal information based on your consent and where necessary for contract fulfillment (e.g., delivering your fragrance). You may withdraw your consent at any time by contacting us—though this may affect our ability to fulfill your order or membership benefits.

4. How We Share Your Information

Your personal data may only be shared with:

• Service Providers (payment gateways, email platforms, delivery services) on a need-to-know basis

• Third parties, only when legally required (e.g., court order or legal obligation) 

We do not sell or rent your data to third parties for marketing or other purposes.

5. Cookies & Tracking Technologies

We use cookies and similar tools to:

• Enhance website functionality

• Analyze website usage for improvements

• Remember your preferences
  Tools may include first-party and third-party cookies (e.g., analytics) 

You may opt to disable cookies via your browser settings, although this may affect your experience.

6. Data Retention

We retain your personal information only as long as necessary to provide our services or comply with legal and tax duties. Typically, personal data is stored for a minimum of 7 years, unless otherwise required.

7. Security Measures

We implement reasonable physical, technical, and organizational safeguards to protect your data from unauthorized access or loss (e.g., secure storage, restricted access). However, no online transmission is completely secure. 

8. Your Rights

Under POPIA and data protection principles, you have the right to:

• Access or request copies of your personal data

• Request corrections, updates, or deletion of your data

• Withdraw consent for data processing

• Opt out from marketing communications
  Please contact us using the details below to exercise these rights.

9. Children’s Privacy

We do not knowingly collect personal information from children under age 13. If we become aware of such data collection, we will promptly delete the information. 

10. Links to Other Websites

Our website may contain links to external sites. This policy does not apply to their practices. We encourage you to review the privacy policies of any external websites you visit.

11. Policy Updates

We may update this Privacy Policy from time to time. We will publish the revised version on our website with an updated “Effective Date.” Continued use of our site or services constitutes acceptance of those changes. 

12. Contact Us

For questions, data requests, or concerns about how your data is handled, please contact:

Jubilee Fragrances
Email: admin@jubileefragrances.co.za
Address: Paulshof, Sandton, South Africa
Phone: 076 1704 341